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Month: January 2020

Restaurant Life

Waiter/ Waitress problems – Speak your mind out!

Danielle McGaw

Have you ever wished you could tell your restaurant manager something but you were afraid that you would offend them? Or maybe you’re a restaurant manager and you wish you knew what was really on the minds of your staff. We’ve all been on one end or the other. Now, it’s time for the truth […]

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Restaurant Life

4 Types Of Challenging Customers And How To Deal With Them

Danielle McGaw on 4 Types Of Challenging Customers And How To Deal With Them
man in cafe

How to deal with specific challenging customers in the restaurant industry

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Restaurant Life

All About the Chef’s Knife

Melissa Whitten on All About the Chef’s Knife
Chef knife

The most important unwritten rule in a kitchen is don’t touch a chef’s knives. If you break this rule, you should just look for another job because forgiveness is unlikely. Knives are an integral part of a chef’s job and are often thought of as an extension of their hand. Of all the knives in […]

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Restaurant Life

Dear Front of House: A Note from Back of House

Micah Silke on Dear Front of House: A Note from Back of House
typewriter

What separates good seamless service from a disjointed one? Communication. If the front of house and the back of house aren’t communicating, service falls apart. So, whether this is new to you, or you just need a reminder—here’s a little note from the back of house. 1. We got here earlier Even though dinner service […]

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Restaurant Life, Save Money

2020 New Year’s Resolutions

Micah Silke on 2020 New Year’s Resolutions

If your 2020 goal is to quit smoking, eat healthily, or save more and spend less money, the industry is going to tempt you. But don’t let that scare you. Below are some tips to help you overcome the challenges and succeed. QUIT SMOKING Quitting cigarettes or other nicotine products is the best resolution you […]

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